Cant download the met audio guide app

Listen in the Galleries Stream or download the latest Audio Guide content to your device. Kids and Families Audio Guide The Audio Guide for kids and families features tours that are ideal for children ages 6—12 and their families.

To stop sharing, tap the red clock icon and then tap Stop. After connecting to a video device, you can connect to a meeting without having to join the meeting from your mobile device. After connecting, you can access the meeting controls directly from your mobile device. Enable or disable automatic detection of nearby video devices.

If you have automatic detection enabled, you can choose whether to Always show or Connect to show if a video device is connected. Open the app and tap Connect to a device. If the device you want to connect to isn't appearing in the list, tap Enter a video address and search for the device's name.

I purchased Beoplay E8 2. To this day I will get a random error message that my phone can no longer connect to Beoplay E8 and I have to reinstall and re-pair again. And again. Thanks and farewell. Good day, we are sorry to hear about this and would like to look further into the matter. We would ask if you could please take a moment to reach out to the support team with all the relevant details, contact information and user name so we can investigate?

This app does what it does well, but needs to do more. I have two Beolit 17s that I play in stereo. Love the sound! But I cannot make stereo the default mode. Every time they are turned on, they must be re-paired in stereo. Also, the app makes you unpair them before re-pairing them—an extra step. Also, it would greatly improve things to have a choice as to when the speakers switch off after non-use. You must be logged in to see the Manage Subscription link in the drop-down menu that appears with your username on top of the Met Opera on Demand homepage.

All cancellations including the Free 7-day Trial can only be processed online on the Manage Subscription page. Please do not contact customer support for cancellation requests. Please note, all payments are final and no refunds will be given. For details on how to cancel subscriptions purchased through iTunes or Roku, see the sections below for the iPad app and Roku channel.

Visit the Forgot Password page, enter your email address, and you will be sent instructions for resetting your password. Below are troubleshooting steps to take first if you have problems streaming the Met Opera on Demand content on your computer or mobile device. We recommend trying all of these steps as applicable to address the most common problems streaming high-quality video and audio content. To watch Met Opera on Demand streaming video content on your computer or mobile device, you must have:.

In most cases, we recommend updating your preferred browser to the latest available version to ensure the most reliable and secure experience. There are numerous free tools available online to test your internet connection speed, including Speedtest.

Please note that many factors determine the download speed available via your internet connection at any given time. Even if an online speed test tool indicates that you have, for example, a download speed of 5 mbps - you may not actually be streaming Met Opera on Demand videos at that speed.

My browser freezes or crashes when I try to play a Met Opera on Demand opera. What should I do? Please refer to the information above to ensure that your computer meets the site's technical requirements, that your internet connection speed is sufficient, that your settings for Adobe Flash are adjusted appropriately, and that all other suggestions detailed above have been considered. First make sure you have selected a subtitle language from the Subtitles menu and that the subtitles are not turned off.

It may also be necessary to refresh your browser. If they are still not appearing, clear your browser cache and restart the browser. If you use different internet browsers, please check for subtitles in each before contacting customer support for further assistance. Yes, all Met Opera on Demand customers will need to have an active account, with a username and password to login to the Met website. If you currently have a subscriber account on metopera.

I already have an account on metopera. Do I need to set up a separate account for Met Opera on Demand? You can use the same username and password to access Met Opera on Demand and process payments for subscriptions and individual rentals. Yes, you will be able to access your account from any computer and enjoy Met Opera on Demand, as long as the computer you are using meets the minimum system requirements, has Flash installed, etc. Met Opera on Demand offers a rotating lineup of free opera preview clips to introduce customers to the Met Opera on Demand experience.

On any given day, you may not be able to preview the specific opera in which you are interested but we hope you will take advantage of the free previews available at that time. Additionally, new users may register for a one-time, free 7-day trial subscription. During this free trial, users can enjoy unlimited access to all of the content available on Met Opera on Demand.

Why am I being asked to provide my credit card information to begin the free 7-day trial of Met Opera on Demand? The free 7-day trial period serves as an introduction to Met Opera on Demand that for your convenience will convert to an ongoing monthly subscription unless you choose to cancel before the end of the trial period. Your credit card information is obtained at the beginning of the trial period, but will not be charged if you cancel before the end of that 7-day period.

Individual rentals may be played in a hour window within 30 days of purchase, and are only accessible through the website and not in any of the available apps. I am a Met subscriber. Are there subscriber discounts available for Met Opera on Demand? There is no discount available for season subscribers. To learn more about Met Memberships, please visit: Met Membership. Gift subscriptions are non-renewing, and you can choose to send a Gift Card in the mail or an E-Gift via email.

Your gift recipient will receive instructions for easily redeeming their gift online and beginning their year of Met Opera on Demand access. Met Opera on Demand: Student Access now makes the Met's online catalog of full-length performances available to university and college libraries through an institutional license. Visit metopera. If I decide to upgrade from a one-time rental to a subscription, can I apply the cost of my rental to my subscription price?

No, but we certainly hope that after experiencing Met Opera on Demand through a one-time rental that you will consider a subscription that will give you access to the entire Met Opera on Demand catalog for the duration of your subscription. Upon purchasing an individual rental, you have 30 days to begin playback of that opera. Your active rentals will appear on the Met Opera on Demand homepage when you are logged in. Remember, rentals are only accessible through our website and not through any of the available apps.

It appears as though my rental or subscription transaction has been processed, but I am unable to play the selected video in Met Opera on Demand. How can I solve this problem? First, please make sure that your computer and internet connection meet all of the system requirements detailed above.

If the problem is not resolved, users should contact us at ondemand metopera. On the Manage Subscription page, the Your Payment Methods section allows you to add a new credit card, change your billing credit card, or edit the expiration date on your current credit card.

Please note that the system will not allow users to delete a credit card from the account if that card is being billed for an active subscription; users wanting to delete a card in this case would either have to select a new card for their subscription billing or cancel their subscription. How can I update the expiration date for the billing credit card on my Met Opera on Demand subscription? Visit the Manage Subscription page, select Your Payment Methods and then edit the card you wish to update.

Change the expiration date and click Update. Yes, all Met Opera on Demand videos offer English subtitles. Click on the Subtitles menu to choose from the available subtitles, or to turn off subtitles.

Users can switch between any of these options at any time during playback of an opera even in full-screen. Click on the Subtitles menu in the player to choose from the available subtitles, or to turn off subtitles. Users can switch between any of these options at any time during playback of an opera.

Met Opera on Demand is accessible worldwide, provided your device and internet connection meet the site's technical requirements. Please note that a small number of Met Opera on Demand titles are geo-restricted due to copyright and other clearance issues. Click here for a list of geo-restricted titles and their availability. What is the difference between high-definition videos and standard-definition videos?

In , the Metropolitan Opera began filming select performances in high-definition video, offering the highest quality in terms of picture clarity and sound. Most of those HD videos are available on Met Opera on Demand offering a viewing experience on your computer that delivers noticeably sharper images and improved sound quality.

High-definition videos on Met Opera on Demand present in a aspect ratio, while standard-definition videos present in a aspect ratio. Users may need to adjust their screen resolution settings to find the right setting for enjoying Met Opera on Demand videos on any given computer.

Will it be available in the future? Quite possibly. New video and audio titles are added to the Met Opera on Demand catalog every month. Please email us at ondemand metopera. You can stop playback at any point and when you return to that opera it will load right where to left off.

If you wish to resume playback from another point, use the Track List to do so. See the Roku section below. If you already have your computer connected to your television, you should be able to view the Met Opera on Demand videos on your television with connected audio as well. Please see below for more information. The app itself is free to download from the Amazon Appstore.

However, a Met Opera on Demand subscription is required to access the app and its content. Anyone can sign up for a free 7-day trial of Met Opera on Demand on the Met website or through the Met Opera on Demand Amazon Fire TV app, and enjoy unlimited access on all available devices and platforms during the free trial.

The app is available for most Amazon Fire TV devices.